A patient’s experience is shaped by more than the time spent with one provider. It starts at check-in, continues with the medical assistant or nurse, and may involve referrals, behavioral health support, lactation services, or collaboration between providers. Each person plays a role in helping the …
From Childhood Through Adulthood: Care Across Life’s Stages
Health needs will change throughout someone's life. For example, a newborn's first visits look very different from a teenager's check-up. Pregnancy brings its own questions, concerns, and milestones. Adults may seek preventative care, support with ongoing conditions, or guidance through changes that …
Making Room for Joy in Healthcare
Healthcare is often associated with uncertainty, difficult decisions, and stressful moments. But within that work, there is also room for joy. Sometimes it appears in a child’s unexpected comment, and other times it comes from seeing a patient reach a goal they have been working toward for …